Mark Smith, Mission-Centered Solutions
Since 1979, Mark’s led teams and organizations in complex, high-risk environments. For 22 years, Mark served in Army special operations.
Mark helped found the National Wildfire Coordinating Group leader curriculum. He recently partnered with the International Association of Fire Chiefs to develop Leading in Crisis: Strategic Leadership in Catastrophic Events L-580 program.
Mark consults with agencies adopting a principles-based Mission-Driven Culture. He’s authored several essays and papers on high-risk culture such as The Big Lie.
Adapting to the "New Normal"
The presentation will cover the conditions of volatility, uncertainty, complexity and ambiguity (VUCA) that continuously create the “New Normal” and how you can use the principles of a Mission-Driven Culture (MDC) to align and empower your organization to act instead of react during change, lower risk and increase mission success.
Jason Jantzi, Sr. Risk Management Consultant - Public Safety
Jason is a Senior Risk Management Consultant for the Special Districts Association of Oregon (SDAO) and the key risk management contact for SDAO’s public safety members. Jason came to SDAO from Oregon OSHA where he oversaw a statewide instructional staff as the Public Education Manager. Prior to that, he was a Senior Safety Compliance Officer. During his time at Oregon OSHA, Jason was recognized by the Portland City Commissioners for his participation with the Metro Safety Chiefs and was a founding member of the OSHA Fire Policy Team and Fire Service Advisory Committee.
At SDAO, Jason conducts risk assessments, creates and provides safety and liability training, and assesses compliance within safety and operational programs. In 2016, he created the Special Districts Insurance Services Loss Control Program Toolkit for members in the workers’ compensation program. Jason later put together the Fire District Risk Management Self-Assessment that allows members to perform an evaluation of their district in all aspects from the board of directors to operations to youth programs. Jason is the Chief UAS pilot for SDAO and uses his knowledge to assist members in establishing public entity drone programs.
In 2019, Jason was honored by the Oregon Fire Chief’s Association (OFCA) Health and Safety Section with an honorary director position. As a former firefighter/EMT-Intermediate, Jason has a passion for assisting public safety employees to live full and healthy lives. To further his goals in this area, he became a certified peer counselor through the International Critical Incident Stress Foundation, Inc.
Navigating the New OSHA Rules
Oregon OSHA enforcement has been very active over the past 18 months. Much of that activity has been directed at workplace complaints for violations of COVID-19 guidance and rules. In 2020 Oregon OSHA issued more willful citations than any other year and 4 of the top 25 citations were the result of these violations.
The Oregon fire service has benefited by being extremely engaged with all levels of staff at Oregon OSHA. Over the past years we have been able to affect decisions made by agency management because of the relationships we have built and sustained. Recently several influential participants within the Oregon fire service have moved on from their positions. We cannot rest, future discussions with Oregon OSHA will be equally important as we work to influence their decisions around topics such as non-entry firefighting organizations, infectious disease response, wildfire smoke and excessive heat standards.
Jason Jantzi will facilitate this discussion by talking about some of the rules that have been recently passed and what is yet to come. He will offer you some encouragement as well insight into what is on the horizon.
Risk Management Hot Topics
If 2020 taught us anything, it taught us that response to crisis is all about risk management. From a pandemic that didn’t play by the rules, to wildfires that were unmatched in their size and affect, everyone was forced to make decisions based on the best available intelligence at the time. That intel likely changed after we made those decisions.
As we settle back into a more normal routine, we need to continue our conversations about other topics that have not been resolved. In this discussion Jason Jantzi will bring our focus back to topics that are still on the radar as significant risks for organizations. These topics include cancer risk factor reduction, employment concerns, facilities maintenance and use, mental wellness, and vehicle operations.
Rob Brown, CEO & Executive Director, International Association of Fire Chiefs (IAFC)
Mr. Brown has served 38-years in the fire and rescue service – 20-years as fire chief – and joined the IAFC as a full member in 1987. In 2012, as fire chief of a metropolitan city, Mr. Brown was invited to join the IAFC/NFPA Metropolitan Fire Chiefs Association. During his fire service career, Mr. Brown has served as President of the IAFC Missouri Valley Division; Treasurer, Director-at-Large and International Director of the IAFC Emergency Medical Services (EMS) Section; President of the Colorado State Fire Chiefs; and Chair of the Northern Virginia Fire Chief’s.
Mr. Brown holds a bachelor’s degree from the University of Missouri and is a master’s degree candidate in Intelligence and National Security at the Daniel Morgan Graduate School of National Security in Washington, DC. Mr. Brown is a graduate of the United States Fire Administration’s National Fire Academy Executive Fire Officer (EFO) Program and held Chief Fire Officer (CFO) designation from the Center for Public Safety Excellence, Commission on Professional Credentialing, while actively serving as fire chief.
Professional Relationships - Is There Really a New Normal?
Professional relationships have always been the cornerstone of successful leaders. While all of us were obligated to finding many news ways of doing business after the COVID-19 virus rocked our “norms”. And, while some methods to building and maintaining professional relationships changed, the importance of professional relationships never faltered.
As we emerge from our COVID “nuclear winter”, is there really a “new normal” when it comes to professional relationships? During this presentation we will discuss the importance of professional relationships pre- and post-COVID and challenge the assumption of the widespread buzzword - new normal - as it applies to how leaders connect with the world around them.
Tonya Hoover, Acting Fire Administrator for the U.S. Fire Administration (USFA)
In addition to her role as acting Fire Administrator at the U.S. Fire Administration (USFA), Tonya Hoover is also the Deputy Fire Administrator. As the senior career federal fire official, she is responsible for the day-to-day operation of the USFA.
This includes the annual training of over 100,000 first responders at and through the National Fire Academy (NFA); the National Fire Incident Reporting System, which documents and analyzes 27 million fire department emergency responses a year; the USFA’s fire prevention, public information and public education programs; and the 26 campus buildings and the grounds of the historic National Emergency Training Center in Emmitsburg, Maryland. She was named to this position in January 2020.
Chief Hoover is an accomplished executive with more than 20 years of management experience in both local and state government. She has successfully worked at high levels of government in developing and implementing fire protection, fire prevention, fire training and community risk reduction programs.
Projects of National Interest: U.S Fire Administration UpdateThe U.S. Fire Administration is the lead federal agency for fire data collection, public fire education, fire research and fire service training. Members of USFA’s leadership team will give updates on work underway within National Fire Programs, the National Fire Academy, and the US Fire Administration. Current projects of national interest will be discussed and time will be made available for questions and answers.
Rick Patrick, Director of National Fire Programs Directorate for the U.S. Fire Administration (USFA)
Chief Richard W. Patrick, (Rick) joined the USFA in Spring 2018. The National Fire Programs Directorate leads the Administrations, Data, Research, Prevention, Public Education, and Response Assistance mission.
Mr. Patrick began his service with DHS in June 2008 as Chief of the Medical First Responder Coordination Division in the DHS HQ Office of Health Affairs where he led outreach to the first responder community and the development of the Departments Emergency Medical Services System. He then served as the Deputy Director and Director of the Workforce Health & Medical Support Division with the OHA. In 2015, Mr. Patrick was selected by DHS and served a one-year Brookings Congressional Legislative Fellowship in the United States Senate.
Over his extensive career, Mr. Patrick has served in many capacities, including firefighter, fire lieutenant, fire captain, emergency medical technician, paramedic, flight medic, administrator, chief executive officer, EMS chief and chief fire officer. At the national level, Chief Patrick has been actively involved with emergency services organizations, taking on key leadership positions. He served several years as Chair of the Congressional Fire Services Institute (CFSI) National Advisory Committee in Washington, D.C.
Eriks Gabliks, Superintendent of the National Fire Academy (NFA)
Eriks Gabliks is the superintendent of the National Fire Academy (NFA). He was named to this position in November 2020. As superintendent, Mr. Gabliks provides leadership for the NFA, which focuses on enhancing the ability of fire and emergency services and allied professionals to deal more effectively with fire and other emergencies.
Mr. Gabliks’ interest in the fire service began in 1982 when he joined his neighborhood volunteer fire company in Adelphia, New Jersey. Over the years, he would serve with four volunteer, combination and career fire agencies, including Howell Township Fire Company #1 (New Jersey), the Howell Township Fire Bureau (New Jersey), Tualatin Valley Fire and Rescue (Oregon), and the City of Dallas Fire and EMS Department (Oregon), in positions ranging from entry-level firefighter to deputy fire chief.
In 1991, he joined the Oregon Department of Public Safety Standards and Training (DPSST). During his tenure at DPSST, he served in various roles including training coordinator, fire program manager, assistant director, division director and deputy director. Mr. Gabliks served as the director of DPSST from 2010 to 2020, overseeing a staff of more than 450 employees. He is the first employee in DPSST’s history to have ascended to this position from the internal ranks.
Trey Doty, President, Responder Life
In addition to Responder Life, Trey serves as a Chaplain for the FBI-Portland Division, Oregon State Police Critical Incident Response Team, and for West Coast Post Trauma Retreat.
Trey received a Bachelor of Science in Sociology/Social Work from George Fox University and his Master of Divinity from Portland Seminary. His post-graduate studies include a Certificate of Nonprofit Development from Portland State University, a Certificate of Leader Development, National Security Seminar from the US Army War College, and a 12-month residency in Clinical Pastoral Education with Legacy Emanuel Hospital and Medical Center, a level-one trauma center in Portland, Oregon. He is a recorded (ordained) minister in the Northwest Yearly Meeting of Friends Churches.
Responder Life Peer Model
The Responder Life Peer Model is a framework designed to equip individuals (Peers) within public safety agencies to support the emotional, psychological, spiritual, and physical health of their peers. Peer support team members receive training and ongoing support through the integrated expertise of an interdisciplinary team comprised of mental health professionals, coaches, and chaplains. Additional helping professions are utilized as determined by the specific needs of each agency. The Peer Support Model is comprised of four phases: Peer Assessment and Selection, Training, Sustained Support, and Research and Program Evaluation.
Responder Life Peer Support training content is created to educate first responders with the self-awareness and core skills to provide sustained support to peers. Each Peer Support Team member will be prepared to assist others by identifying proactive solutions associated with issues endemic in the first responder community. The aim of the program is to create a scalable model that relies on existing first responders and offers accessible, reproducible, and implementable skills. Peer support is intended to provide a multiplying effort that is aided by, but not dependent upon, a group of individuals with specialized training.
The full workshop series is designed as a three-day course. It comprises the core training, [PRO] REACT, developed by Responder Life to promote resiliency in the context of the peer support relationship, which is foundational for a sustainable peer support program.
The comprehensive program includes advanced training and ongoing training for the development of helping competencies and agency integration. Spouses of participants are provided free access to the training and follow-up support. Inclusion of spouses reinforces learning for the first responder at home and creates a network of peer support for the family.