Bob is the CEO of Tenzinga, an Employee Performance Management software system for organizations desiring to improve results and performance of leaders and employees. He is also the Founder and CEO of Norton Development Group, where his primary responsibility involves assisting companies in leadership development, conflict management and resolution, executive development and more.
Bob has over 25 years of experience focused on coordination, direction, strategic development, implementation, and leadership development for Fire Departments, Cities, Utility Districts, Fortune 500 companies, and organizations across the United States consulting and developing their executive management staff and personnel. He earned his Master of Arts degree in Psychology and Moral Development from the University of Kentucky in Lexington, Ky., his Master of Divinity from Asbury Theological Seminary in Wilmore, Ky., and his Bachelor of Arts degree in Communications from Azusa Pacific University in Azusa, Calif. Bob is an author, motivational speaker, executive coach and facilitator for organizations around the world.
Denise L. Smith, Ph.D.
Dr. Smith is a Professor of Health and Exercise Sciences at Skidmore College where she directs the First Responder Health and Safety Laboratory and has been named as the Tisch Family Distinguished Professor. She also works as a research scientist at the University of Illinois Fire Service. Professor Smith is a leading expert in Exercise Science and has coauthored a renowned Exercise Physiology textbook and an Advanced Cardiovascular Exercise Physiology textbook. She is an active and well-funded researcher in the areas of cardiovascular health, heat stress, and cardiovascular disease with an emphasis on health and safety of firefighters. Dr. Smith has published more than 60 scientific papers and her work has been instrumental in understanding how the stressors of firefighting are associated with sudden cardiac events in fire service. She is a fellow of the American College of Sports Medicine (ACSM), a member of the National Fire Protection Association (NFPA) Fire Service Occupational Safety and Health committee, and she regularly conducts fatality investigations for the National Institute of Occupational Safety and Health (NIOSH). Dr. Smith is a fierce advocate of firefighter health and safety and she routinely works with national fire service agencies, including the NFFF, IAFF, IAFC, NVFC, and the NFPA to help translate firefighting research into policies and practices to improve the health and safety of firefighters.
Sara A. Jahnke, Ph.D.
Dr. Jahnke completed her doctorate in Psychology with a Health Emphasis at the University of Missouri – Kansas City and the American Heart Associations’ Fellowship on the Epidemiology and Prevention of Cardiovascular Disease. She has served as the Principal Investigator of several large-scale studies of the health and readiness of the U.S. Fire Service funded by the Department of Homeland Security, the American Heart Association, and National Institutes of Health. Dr. Jahnke works closely with several fire service organizations as a scientific consultant and subject matter expert. Her dedication to improving the health of firefighters comes from growing up in the fire service as her father, Bill Jahnke, retired after a decade as Chief of Overland Park Fire Department in Kansas.
Steve grew up in Parkdale, Oregon and became volunteer Fire Fighter at age 16. In 1992, he became Fire Department Chaplain in Redmond until 2001 when he moved to Chaplain of Hillsboro Fire Department. In 2003 Steve was appointed as Fire Department Chaplain for Washington Co. Fire District #2. Steve deployed to assist victims of Hurricane Katrina. He served a 30 day deployment and received the 2005 awarded Distinguished Service Metal from the military for efforts beyond the call of duty in assisting during Katrina.
Sheldon currently serves as the Chief Executive Officer for Emergency Services Consulting International (ESCI), the consulting arm of the International Association of Fire Chiefs (IAFC). Sheldon began his fire service career in 1984 as a Firefighter with the Fairview Fire Protection District. In 1986, he was hired with the Eden Consolidated Fire Protection District. And in 1993, he joined the newly formed Alameda County Fire Department (ACFD) where he was ultimately promoted to the rank of Fire Chief. Since 2012, Sheldon has served as Paramedics Plus Interim Alameda County Chief Operating Officer and National Director of Business Development and Government Affairs.
Sheldon has a Fire Science Certificate from Modesto Junior College, received his paramedic training from Stanford University Hospital / Foothill College, and obtained a Bachelor of Science Degree in Business Management from the University of Phoenix. He is a certified Executive Fire Officer from the National Fire Academy and is a graduate of the Senior Executives in State and Local Government Program at Harvard University’s John F. Kennedy School of Government.